We are serious about your privacy and understand its importance to you. That is why we work hard to ensure that your information is well protected and that we collect the minimum data that we need in order to make your experience with our App and Website possible and better.
What is the present Privacy Policy?
The Privacy Policy is meant to inform you about the personal data we collect, by whom and how they will be processed, what we use them for, how long we will store them, what safeguards we have undertaken to keep them secure.
It also describes how you can be in control of your personal information, in particular the choices available to you regarding our use if your data and how you can access and update this information.
This Policy does not apply to the practices of companies that we do not own or control, or to individuals we do not employ or manage.
Please read this Policy carefully before providing your personal information. By using our App, you consent to all of the terms and conditions of this Policy. If you do not agree to abide by these terms, you are not authorized to use or access the App.
Who processes your personal data?
UpsellFuze is owned by Meliora Group Ltd., UIC 205795985, with seat and registered address in the City of Sofia, Bulgaria, 1000, 46 William Gladstone Str., fl. 4.
We are a Personal Data Controller, and as such we are responsible for the processing and storage of your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 (the General Data Protection Regulation) and Bulgarian legislation.
What information do we collect as you use our services?
We collect Personal Information from you when you voluntarily provide such information, such as:
Whether you have a question about features, pricing, or anything else, you may decide to contact our team. You can choose to either send us an e-mail, or use our chat bot feature, powered by Intercom. You will have to provide us with your e-mail. Your message to us may also include certain personal information that you have decided to share.
As a representative of the User /an online store powered by Shopify/, you may decide to provide us with more information, such as your name, e-mail address, telephone.
Do we use Cookies?
We use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical purposes to operate our Website and App. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and App. To learn more about cookies and how to manage them, visit internetcookies.org
Do we use Analytic Tools?
We use analytic tools, such as Google Analytics, Mixpanel, Hotjar, and others. They collect and process your user activity, such as how often you visit our App and Website, what pages you visit when you do so, what other websites you use prior to coming to our App or Website, etc. We use the information from the analytic tools to maintain and improve our App, products and services. We do not combine the information collected through the use of analytic tools with personal information we collect. For further information, you can refer to the respective analytic tool’s Privacy Policy available at their website.